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Citlalli Brands

Review management for contractors

Review Generation System.

Make asking for Google reviews part of every job, without the awkward conversation.

Led by Citlalli Flores Zepeda, the system combines 500 printed review cards with a QR code and automatic review requests by text, so every customer gets an easy way to review you on Google.

500

Google review cards with a QR code

Auto

Review requests and follow-ups by text

Direct

Link to your Google review page

2024 BBB Torch Award for EthicsCitlalli, in branding since 2004Bilingual from start to finish
Start here

Start earning more reviews

Tell us about your business and how you ask for reviews today.

How the system works

One system, from the first search to the next review.

  1. 01Local SEOThey find you on Google
  2. 02Smart WebsiteThey see a professional site
  3. 03Chat WidgetThey send you a message
  4. 04Smart Business LineThey call, or get a text back
  5. 05Unified InboxYou answer from one place
  6. 06You are hereReview Generation SystemThey review you on Google
Every new review can help the next customer find you.
Thank you!Scan to review usReview request sentThanks for choosing us!Could you review uson Google?Leave a reviewOpens your Google review pageNew reviewFrom a customer
A review card with a QR code and an automatic review request.Illustration
01

Why reviews decide who gets hired

Before they let you into their home, many people check your reviews. A contractor with recent, detailed reviews looks active and trustworthy. One with a handful of old reviews looks like a risk, even when the work is excellent.

Reviews also help you get found: according to Google, more reviews and positive ratings can help your local ranking, so every new review supports your local SEO. The Review Generation System makes asking a habit: a card at the end of the job, an automatic text after it and a few friendly follow-ups after that. You stay focused on the work, and the system handles the reminders.

When customers reply to a request with a question or a comment, the conversation lands in your unified inbox, so you can answer right away.

02

Signs your reviews need a system

You have fewer reviews than competitors

Newer companies in your area have more reviews than you do.

Your last review is months old

Customers checking you today see reviews from long ago.

You forget to ask

The job ends, you move on to the next one and the moment passes.

Customers say yes and never do it

They mean to leave a review, but life gets in the way.

Asking feels awkward

You don't want to sound pushy, so you don't ask at all.

Only problems get written about

Unhappy customers write on their own, while satisfied ones stay quiet.

03

What's included

01500 Google review cardsPrinted cards with your brand and a QR code that takes customers straight to your Google review page.
02Automatic review requestsAdd a customer's name and phone number, and the system sends a personalized review link by text, in your business's name.
03Reminders for a monthA few friendly reminders over the month after each job, each with your direct Google link.
04Past customers tooPast customers who agreed to hear from you can be invited gradually, a few at a time.
05A year of follow-upCustomers who already left a review get friendly follow-up messages for a full year, so they remember you for their next project.
06Direct Google linkEvery customer you add gets the link that goes straight to your Google review page.
07Messages in your brand voiceRequests written with you, in English, Spanish or both.
08Replies in one placeWhen customers reply to a request, the conversation lands in your unified inbox, so if someone has a concern, you can make it right.
09Real reviews onlyNo fake reviews and no paid reviews, only real customers sharing real experiences.
10Google reviews on your websiteYour latest Google reviews shown on your Smart Website as they come in.
04

How it works

  1. 01

    Set up your review link

    We connect your Google review page to your cards and your automatic requests.

  2. 02

    Print your cards

    Your 500 review cards are printed with your brand and your QR code.

  3. 03

    Turn on requests

    After each job, add the customer's name and phone number, and the system sends the request and the follow-ups.

  4. 04

    Keep it going

    Every new job becomes a new chance to earn a review, and customers who already reviewed you keep hearing from you for a full year.

  5. Real customers, direct link

    Requests go only to the customers you add after a job, with the direct link to your Google review page.

05

Google review cards

Google review cards are business cards with a QR code that opens your Google review page. Your customer points their phone camera at the code, taps the link and can leave a review in a minute or two, without searching for your business.

Your package includes 500 of them, printed with your brand. Hand one over when you finish the job, leave one with the invoice or keep a stack in the truck. The best time to ask is right after the customer sees the finished work.

One rule matters: Google doesn't allow offering discounts, gifts or payment in exchange for reviews. The cards don't need a reward. They simply make it easy for a customer to say yes.

You can also include the same review link at the end of your invoice or in the message you send when a job is complete, so every customer sees it more than once.

06

Review management for contractors across the Bay Area

From Fairfield to Walnut Creek, homeowners in the Bay Area compare reviews before they choose a contractor. We set up review systems for contractors across Solano County and the region, in English and Spanish, so every customer receives the request in the language they're comfortable with. A review written in Spanish helps the next Spanish-speaking customer trust you, too.

07

Investment

Included in the Smart Website Package
$297/mo

Your 500 Google review cards are part of the one-time $997 setup, which also covers your first month. The review system comes with the rest of the package, with no minimum contract.

08

Questions about Google reviews

Questions and answers
How do I get more Google reviews?
Ask every customer, make it easy and follow up. Your review cards make asking easy in person, and the automatic text requests and reminders help make sure customers aren't forgotten. Customers who already reviewed you keep hearing from you for a full year. Responding to the reviews you receive, good or bad, also shows future customers that you care.
What are Google review cards?
Business cards with a QR code that opens your Google review page. Your package includes 500, printed with your brand.
Are review requests sent automatically?
Yes. Once you add a customer's name and phone number, the request goes out by text with your review link, followed by a few reminders over the next month.
Can I invite past customers?
Yes, as long as they agreed to receive messages from your business. They're invited gradually instead of all at once.
What if a customer had a bad experience?
If they reply to your request with a concern, the message lands in your unified inbox, so you can call them and make it right. A quick, fair response often turns a bad moment into a customer who trusts you more.
Can I offer a discount in exchange for a review?
No. Google doesn't allow incentives such as discounts, gifts or payment for reviews. A simple, sincere request works, and it keeps your profile safe.
How much does the review system cost?
The review system and your 500 cards are part of the Smart Website Package: a $997 setup that covers your first month, then $297 per month with no minimum contract.
See all questions

Let your customers tell the next one why they should hire you.

Tell us how you ask for reviews today, and we'll set up a system that asks for you.

You were born to shine. Let's shine together.

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