Website chat widget for contractors
Chat Widget.
Let visitors reach you the moment they're interested, and keep the conversation going by text.
Led by Citlalli Flores Zepeda, we add a chat widget to your Smart Website that captures the visitor's name and phone number and turns the chat into a text conversation you can answer from your phone.
Visitors can message you anytime
Conversations continue by text
Inbox for every message
Add a chat to your website
Tell us about your business and how customers reach you today.
One system, from the first search to the next review.
- 01Local SEOThey find you on Google
- 02Smart WebsiteThey see a professional site
- 03You are hereChat WidgetThey send you a message
- 04Smart Business LineThey call, or get a text back
- 05Unified InboxYou answer from one place
- 06Review Generation SystemThey review you on Google
Why a chat widget beats a contact page
Many visitors won't call and won't fill out a long form. They have one quick question, like whether you serve their city or how soon you can come out, and if there's no easy way to ask it, they leave.
The chat widget gives them that easy way. They type their question, leave their name and phone number, and the conversation continues by text message, so they can close your website and still hear back from you. Every chat lands in your unified inbox, next to the calls and texts from your smart business line.
It also helps customers who prefer writing to talking, including many who feel more comfortable in Spanish. A short message is easier than a phone call in a second language, and your website is available in both.
Signs you're losing website visitors
Visitors leave without contacting you
People read about your services and close the page without calling or writing.
Leads arrive after hours
Someone is ready to hire at 9 PM, and your contact page asks them to call tomorrow.
Your contact form is too long
Ten fields and a puzzle to solve are enough to make someone give up.
People prefer to text
Many customers would rather type a quick question than make a phone call.
You miss messages on the job
Messages arrive while your hands are busy, and some never get an answer.
Spanish speakers stay quiet
Customers who prefer Spanish don't write because they're not sure anyone will understand them.
What's included
How we set it up
- 01
Write the welcome
We write a short welcome message in your brand voice, so the first words a visitor reads sound like your business.
- 02
Connect it
We connect the widget to your unified inbox and your smart business line.
- 03
Test the full path
Once texting is approved by the carriers, we test every step, from the first message on your website to your reply by text.
- 04
Answer from anywhere
You reply from the mobile app or your computer, and the visitor gets your answer on their phone.
Not a live chat
No one pretends to be online. You answer when you can, and the visitor gets your reply by text, so expectations stay honest from the first message.
Chat, text and the way customers reach you
A website chat widget for contractors works best when it doesn't trap the customer on your website. That's why the conversation moves to text: the customer can close the page, go back to their day and still get your answer when it's convenient for them.
It also changes how you work. Instead of returning calls from the truck, you can read a question, answer with the details or ask for a photo of the problem, and move on to the next job. Quick, clear answers make a strong first impression and help you win the job before someone else replies.
The chat widget is one of several ways customers reach you, along with your smart business line and your estimate forms. They all land in the same inbox, so you don't have to check different places.
When a conversation turns into a job, the history stays with the contact, so you can look back at what the customer asked, the photos they sent and what you agreed on.
Website chat for contractors across the Bay Area
We add chat widgets to Smart Websites for contractors in Fairfield and across Solano County and the Bay Area. Whether your customers are in Vacaville, Napa or Concord, they can reach you the same way, in English or Spanish. Every chat lands in the same inbox, no matter which city it comes from.
Investment
The chat widget comes with your website, smart business line, unified inbox, local SEO and review system. The one-time $997 setup covers your first month, with no minimum contract.